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Online Services

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Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter
Summary Care RecordAccess your Summary Care Record

Welcome to King Cross Practice, Halifax

We have a team of 4 doctors working from purpose-built premises (1988). The doctors form a general, not limited partnership. We aim to work as a team to provide a high standard of healthcare to individuals and families. We believe most patients prefer to have their own personal doctor and we encourage patients to see their usual doctor whenever possible for ongoing medical conditions. Access to the building does not involve stairs. 

Opening Hours

Find out when our practice is open, what the GP consulting times are and what to do if you need help when the practice is closed. Find out more

Need an evening appointment? Go to "Opening Hours" or "Appointments" to find out more alternatively see the poster in the practice.

CORONA VIRUS (COVID-19) INFORMATION & ADVICE - last updated 20/02/2020

The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:

  • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)

  • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)

  • to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)

  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.

Repeat Prescriptions

Do you need to re-order your medication? Visit our prescriptions page for information on how to order these. Find out more

Text Message Services

Always keep us up to date with your contact details, especially your mobile number. Once you've let us know that you're happy for us to contact you this way, we text appointment confirmations and reminders as well as invitations for reviews. You can also text us back to cancel your appointment, just text the word CANCEL back to the number on your reminder message.

Once you've been seen by one of our clinical teams, you may be sent a text asking whether you would recommend us to your friends or family. Please take the time to respond to this as we value your views. You also have the option of stopping such texts from us.

Texts are charged at your normal rate or as part of any mobile contract you may hold with your provider. It is not a premium number.

Cancelling Appointments

You can cancel your GP appointment online whether it was made online or not. Click on the Cancel Appointment button below.

ONLINE - RESETTING YOUR PASSWORD

If your online password needs to be reset, please come in to the surgery with photo ID (driving licence or passport) and confirmation of your address (utility bill etc). We cannot do this over the telephone.

Busy Call Times

Monday morning is by far our busiest time of the week.  Our Monday morning call rate between 8 and 9 am is running at around 100.  Clearly it is impossible to handle this number of calls, so it is inevitable that some callers will experience problems getting through to us. We have three incoming lines in total.  We try to restrict outgoing calls during our busy times to leave lines free for patients to use.  We could increase the number of lines but we do not have the staff to manage more incoming lines, so unfortunately this is not an option.

Our main surgery number is 01422 230730

Summary Care Record (SCR)

Click here to view your Summary Care Record Online

(Site updated 20/02/2020)

Contact Details

King Cross Practice

Contact Telephone

01422 230730
111
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